Company description
For 100 years, Paul Wild GmbH & Co. KG has been the leading company specializing in the processing and trading of high-quality and exclusive colored gemstones in the luxury segment. We place the utmost importance on quality, design, exclusivity, and innovation in our work.
Our team consists of experts with a great passion for gemstones.
Through our global partnerships, we offer first-class products and services for demanding customers in the jewelry and design industry, as well as for the world's top brands.
Role description
As a Key Account Manager (m/f/d), you will manage our predominantly international clients. Your responsibilities include handling customer inquiries, preparing quotes, and coordinating delivery processes. You will develop and maintain relationships with our key clients and support them in the selection and consulting of our colored gemstones. You will work closely with internal departments to help ensure first-class customer service. This full-time position is based on-site in Kirschweiler. Travel is rather sporadic, mostly for exhibiting our products at international trade fairs.
Qualifications
- Customer Support and Account ManagementSolid experience in key account management and dealing with demanding clients to build and expand sustainable client relationships.
- Marketing and sales orientationKnowledge in the field of marketing initiatives to always provide our clients with new and attractive concepts active to introduce.
- Analytical and strategic skillsAnalytical skills and the ability to understand clients' business models in order to create precisely tailored offerings.
- Sales skillsHigh empathy, social skills, and a strong customer-centric sales acumen are fundamental prerequisites for meeting the requirements of this position.
- IT skillsSecure use of MS Office (especially Excel) as well as experience with CRM systems desirable
- Language skillsFluency in German and English, both spoken and written, is required. Additional language skills as well as experience in the jewelry, art, antiques, furniture, high-end automotive industry, etc., or a corresponding Affinity, are an advantage.
Your team
As a Key Account Management employee, you will join a team of 5 colleagues. You will be surrounded by our design development team. A total of 30 employees work at the company.
Your Benefits
- Attractive compensation commensurate with the position
- €50 monthly benefit card (after the probation period)
- 30 days of vacation
- 40-hour work week with flextime arrangement
- Early Friday (2:30 PM)
- Coffee and water are on the house
- Fresh fruit daily
- Parking directly on the company premises
- Collegiate and family-like atmosphere
- Company parties
- Permanent employment contracts
- Structured and comprehensive onboarding
- Always an open ear for your questions.
What's next?
Please feel free to reach out to us; a short application or introduction is fine for us in the first step. We don't want bureaucracy, we want to get to know you—in a first step, gladly during an informational chat, a job interview, or a trial day, whichever you prefer.
